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Shoppers Confidential and the Toronto Franchise Expo!

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Shoppers Confidential is pleased to announce that we are this years 'Move-In Day' sponsor for the Franchise Expo in Toronto.

Taking place at The Metro Toronto Convention Centre from April 23rd to April 24th, the Franchise Expo will have over 140 exhibitors and over 20 informational seminars for guests to learn from.  To learn more or to buy tickets you can visit the Franchise Expo website.  This is a premier franchise event for those located in Toronto.

This is a great resource for people looking to get into the Franchise industry with Franchise Ownership.  There are a lot a variety of businesses with different investment levels participating in this year's Toronto Franchise Expo and we are sure that you will find one that would be of interest to you!

Shoppers Confidential is keenly invested in helping Franchisees and Franchisors measure their customer experience metrics.  Data insights that are driven by customer experience metrics help identify growth opportunities, and missed or lost revenue, and monitor brand standards.

Beyond that, a CX/UX measurement program can highlight exceptional experiences afforded to customers.  By celebrating successes and sharing with your team, you are promoting a customer-centric business, and that makes everyone happy!

Shopper Confidential offers a variety of different measurement tools to ensure our clients can achieve a 360° view of the customer's experience.  From Mystery Shopping to Voice of the Customer surveys, and Social Reputation and Listening program, Employee or Franchise satisfaction surveys, NPS and CSAT scores, Internal Audits and beyond, we've got all your insight needs covered in one easy to use customized reporting portal. 

Members of our team will be walking around the expo on Saturday and Sunday connecting with visitors, exhibitors and speakers.  We hope to see you there and would be happy to answer all of your questions as to what CX measurement solution would be best for you and your team, or how you can join our team as a shopper!

We look forward to seeing you there and if you connect with us be sure to snap a photo with us and upload it to your social media using the hashtag #SCITFE22


Interested in creating an insights program with us for your franchise or franchisees?  Connect with us today for a conversation about what gaining insight data can do to propel your business!

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