Julie Anthony

Why You Need a Competitor Analysis Program

In increasingly complex and online marketplaces, knowledge is king, so it makes sense that competitor analysis programs are essential to promoting a business’ success.

Canadian Cannabis Stores Need Mystery Shopping & Compliance Services

Canadian cannabis stores who want to keep their doors open, greatly benefit from the unbiased...

Mystery Shopping Helps Financial Institutions Solve Compliance Issues

Mystery shopping services are essential for financial institutions that must adhere to...

Seven Industries That Can Benefit from Mystery Shopping Services

Mystery shopping has become a fundamental part of enhancing retail services; however, there are...

How Hospitality Businesses Can Benefit from Mystery Shopping Services

Mystery Shopping services help hospitality businesses create welcoming experiences that keep...

How To Improve Customer Service for Senior and Retiree Customers

Great businesses know how to cater to unique clientele, so with a growing aging population, it’s...

Reward Great Employees Using Mystery Shop Reward Programs

Employees are the front-line of any business. They create the experience and offer satisfaction...

How to Find a Reputable Mystery Shopping Company

Verified mystery shopping services can redefine how you do business in a number of positive and...

How to Improve Customer Retention

Are you a team leader who is looking to improve your company’s customer retention? We hope this...

What To Do with Customer Feedback

Companies frequently solicit key performance indicators from their customers but rarely do they...