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Shoppers Confidential Blog

Join SCI while we discuss all things Mystery Shopping/Secret Shopping and insights and feedback related. See how we can work with you to optimize your Customer Experience Program. Gain the data, learn the insights, create the action and improve your bottom line!

7 Ways To Run A Customer Experience (CX) Program On A Budget

The 'New Normal' Needs A New Budget

With these evolving times, many advertising and Customer...

4 Step Plan: reopening Safely During COVID 19

The awareness for personal safety has never been greater.  The economy has been deeply impacted and...

Mystery Shoppers Can Benefit From MSPA Americas

What is The MSPA?

MSPA, or Mystery Shoppers Providers Association, is an industry regulatory body...

Mystery Shopping Is Now Easier, With An App!

Mystery shopping has never been easier, as now you can mystery shop right from your smart phone!

We Are Women Business Enterprise Canada Certified!

What Is 'Women Business Enterprise'?

Women Business Enterprise Canada (WBE Canada) is a Canadian...

We're In This Together: Re-Opening In The New Normal

Re-Opening In The New Normal

Many areas have moved into re-opening phases after being forced to...