Shoppers Confidential Blog

Join SCI while we discuss all things Mystery Shopping/Secret Shopping and insights and feedback related. See how we can work with you to optimize your Customer Experience Program. Gain the data, learn the insights, create the action and improve your bottom line!

#ShoppingItForward: Customer Engagement

What is #ShoppingItForward?

Shoppers Confidential is missing connecting with our shoppers and...

Mystery Shoppers Can Benefit From MSPA Americas

What is The MSPA?

MSPA, or Mystery Shoppers Providers Association, is an industry regulatory...

Mystery Shopping Is Now Easier, With An App!

Mystery shopping has never been easier, as now you can mystery shop right from your smart phone!

We Are Women Business Enterprise Canada Certified!

What Is 'Women Business Enterprise'?

Women Business Enterprise Canada (WBE Canada) is a Canadian...

We're In This Together: Re-Opening In The New Normal

Re-Opening In The New Normal

Many areas have moved into re-opening phases after being forced to...

Canada Ranked Second For Smiling


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Why You Need a Competitor Analysis Program

In increasingly complex and online marketplaces, knowledge is king, so it makes sense that...

Canadian Cannabis Stores Need Mystery Shopping & Compliance Services

Canadian cannabis stores who want to keep their doors open, greatly benefit from the unbiased...