Flexible Pricing To Suit Your Needs 

No matter what level of insights you need, or where you are in developing your customer experience program, we have a Mystery Shopping program for your business. 

 

Any Budget Can

Gain Insights.

No matter your budget, we can create a mystery shopping program that will deliver the results you need.  Our grid below outlines 4 basic models, but we can be flexible and find the right combination to suit your needs, just send us a message and we will connect with you.

Contact Us Or Schedule A Meeting
Ad Hoc
Recurring
Frictionless Mystery Shop LITE Mystery Shop Traditional Mystery Shop Multi-Product Bundle
Pricing
$150
N/A
per/shop

Custom
Custom -15%
per/shop

Custom
Custom -15%
per/shop

Custom
Custom -15%
per/shop
Set Up
Shop Results Export
An email sent with the results of your mystery shop to a defined person/people
Custom Portal Access
View your results in your custom portal with various reporting, graphs, filters, etc.
Survey Build
Details about how the survey will be generated.
Generic for your industry
Semi-custom, up to 20 Questions, 1 photo
Custom, up to 75 Questions, 8 photos
Full Custom
Account Management
Assigned a designated Account Manager for updates, inquiries or account changes.
Payment Terms
How your account will be set up for payments.
Credit Card Pre-Pay
Credit Card Pre-Pay
Monthly Invoice
Monthly Invoice
Frequency
The number of shops to be completed and the interval to complete them at (eg: weekly, bi-weekly, monthly, quarterly, etc.)
One time
As You Define
As You Define
As You Define
Contract Terms
General contract terms will be defined at set-up or launch. *Program length can vary to your needs.
No contract, AdHoc
General 6 month Contract*
General 12 month Contract*
General 12 month Contract*
Shop Details
Locations
How many locations can be set up using this plan.
1-10
Unlimited
Unlimited
Unlimited
Shopper Purchase Required
If you require a shopper purchase and reimbursement, this will be billed differently for tax purposes.
Up to $10
Up to $20
At your discretion
At your discretion
Scheduling
Shops that are scheduled are managed by our field team to ensure the best fit. Unscheduled shops are open for shoppers to self-assign based on defined criteria.
Validations
Surveys that are validated are run through our quality control processes. Unvalidated surveys have the raw data process and sent to you directly from the shopper.
Video/Audio Add-On Available
If you would like the shop video or audio recorded for a surcharge.
  Go Frictionless Go LITE Go Traditional Go Multi-Product
 

Frequently Asked Questions

You have questions. I get it. I also have answers.

 

More questions?

Do not hesitate to contact us at hello@shoppersconfidential.com