Shoppers Confidential Blog

MSPA For Mystery Shoppers


May 26, 2020

What is The MSPA? MSPA, or Mystery Shoppers Providers Association, is an industry regulatory body that certifies MSP (mystery Shop Providers) and Mystery Shoppers.  Shoppers [...]

Mystery Shopping Is Now Easier!


May 26, 2020

Mystery Shopping On The Go! Mystery shopping has never been easier, as now you can mystery shop right from your smart phone!

We Are Women Business Enterprise Canada Certified!


May 25, 2020

What Is 'Women Business Enterprise'? Women Business Enterprise Canada (WBE Canada) is a Canadian non-profit organization that is lead by Corporate Members, that is opening the [...]

We're In This Together: Re-Opening In The New Normal


May 21, 2020

Re-Opening In The New Normal Many areas have moved into re-opening phases after being forced to close business down during the COVID-19 pandemic.  Navigating what is best to [...]

Canada Ranked Second For Smiling


April 24, 2020

'Smiling' results image from

Will there be a paradigm shift in business?


April 13, 2020

  Yellow umbrella rising above a sea of black umbrellas in a storm. Be the yellow umbrella!

Innovation in a Pandemic


March 30, 2020

Why You Need a Competitor Analysis Program


October 3, 2019

In growingly complex and online marketplaces, knowledge is king, so it makes sense that competitor analysis programs are essential to promoting a business’ success.

Why Canadian Cannabis Stores Need Mystery Shopping & Compliance Services


October 2, 2019

Canadian cannabis stores who want to keep their doors open, greatly benefit from the unbiased support of mystery shopping and compliance services. The changes to Canada’s cannabis [...]

How Mystery Shopping Services Help Financial Institutions Solve Compliance Issues


September 9, 2019

Mystery shopping services are essential for financial institutions that must adhere to compliance best practices and protect their reputations.