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Shoppers Confidential Blog

Join SCI while we discuss all things Mystery Shopping/Secret Shopping and insights and feedback related. See how we can work with you to optimize your Customer Experience Program. Gain the data, learn the insights, create the action and improve your bottom line!

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mystery shoppers

Mystery Shopping and Craft Brewing Industries

Craft industries are on the rise and competition for shopper dollars is too. Many microbreweries,...

Shoppers Confidential & Field Agent  Referral Program!

Mystery shoppers / secret shoppers, we know that you want to:

Mystery Shoppers can join the MSPA too!

You may have noticed if you have signed-up to be a shopper with Shoppers Confidential that we...

Mystery Shoppers Can Benefit From MSPA Americas

What is The MSPA?

MSPA, or Mystery Shoppers Providers Association, is an industry regulatory body...

A Day in the Life of a Mystery Shopper

Becoming a mystery shopper is a great opportunity for anyone who likes to try new things and likes...

Making The Grade: How Shopper Scores Work

What is Shopper Report scoring/grading, why it is important, and what does it mean to you?

What is...